TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
February 15
π΅ Arizona β Remote
β°οΈ Colorado β Remote
+16 more states
π΅ $140k - $170k / year
β° Full Time
π‘ Mid-level
π Senior
π§βπΌ Account Executive
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
β’ At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. β’ As an Account Executive for TTEC Digital, youβll be a part of creating and delivering amazing customer experiences, an award-winning employment experience and company culture. β’ The Account Executive (AE) is responsible for generating business revenue by acquiring new clients and expanding the business within existing clients selling the NICE CXone solutions focused on digital contact centers. β’ This role will leverage our relationship as a NICE CXone partner to serve clients of all sizes looking at solutions relating to NICE CXone CCaaS needs leading with the NICE CXone Business Application product stack. β’ The AE acts as a trusted advisor to our clients, developing new revenue opportunities, creating value-added opportunities, and cultivating mutually beneficial partnerships. β’ We are focused on helping organizations deliver better customer experiences using digital transformation as an enabler. β’ The anticipated starting salary range for individuals expressing interest in this position is $140,000-$170,000. β’ This position also is eligible to participate in a sales incentive plan.
β’ Bachelorβs degree in business or related field preferred. β’ Minimum of 4 years experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role β’ Experience/knowledge of CCaaS, CX, and Conversational Ai solutions. β’ Experience/knowledge selling a full suite of SaaS products. β’ Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations. β’ Collaborative approach to sales that includes working with multiple groups both internally and externally. β’ Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives. β’ Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.
β’ Medical, dental, vision β’ tax-advantaged health care accounts β’ financial and income protection benefits β’ paid time off (PTO) and wellness time off.
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