Senior Director - HR Technology

October 29

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Twilio

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telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• See yourself at Twilio • Join the team as Twilio’s next Sr. Director, HR Technology • At Twilio, we’re shaping the future of communications, all from the comfort of our homes. • We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. • Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. • Your career at Twilio is in your hands. • The Sr. Director of HR Technology will lead the global HR Technology team, the backbone of the People team’s infrastructure, delivering system solutions and innovation to Twilions globally. • This role will play a critical role in shaping and optimizing our HR technology stack, focused on delivering innovative technologies to meet business needs. • Reporting directly to the VP of People Services and Innovation, this leader will oversee a global team responsible for managing and enhancing platforms such as Workday, Greenhouse, ServiceNow, and a suite of Talent systems. • The successful candidate will drive strategic initiatives, foster innovation, and ensure efficient team operations to support our workforce through the full employee lifecycle.

Requirements

• Proven experience (8+ years) in HR technology leadership roles. • Strong knowledge of Workday, Greenhouse, ServiceNow, and other Talent platforms. • Ability to lead a global, matrixed organization. • Experience establishing HR Tech processes and infrastructure in a high-growth organization, preferably in a high-tech industry. • Strong qualitative and quantitative analysis, standards development, HR metrics, and reporting, excellent problem-solving, critical thinking, deductive/inductive reasoning, and analytical skills, coupled with significant business and financial acumen • Strong oral and written communication skills, including executive level presentation skills with the ability to represent the People Team on cross functional projects and make recommendations to key executives.

Benefits

• health care insurance • 401(k) retirement account • paid sick time • paid personal time off • paid parental leave