Director of Revenue Cycle Management

March 14

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Two Chairs

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Two Chairs is a company that offers psychotherapy services with a focus on matching clients with the right therapist to build a strong therapeutic alliance. Currently serving California, Florida, and Washington, Two Chairs provides individual therapy through a combination of virtual and in-person sessions. The company emphasizes the importance of the client-therapist relationship and offers a structured matching process with licensed experts to understand each client's unique needs and preferences. With a diverse team of therapists representing over 90 areas of clinical expertise, Two Chairs is committed to providing personalized mental health care.

Measurement-Based Care  • Matching clients and clinicians  • Hybrid care (in-person and virtual)  • Time-limited care  • Clinical community 

201 - 500 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 $23M Series B on 2019-08

📋 Description

• Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. • We are seeking a strategic, results-driven Director of Revenue Cycle Management (RCM) to lead, optimize, and scale our end-to-end revenue cycle operations. • You will be responsible for analyzing and improving revenue cycle procedures, implementing automation and technology-driven solutions, and developing key performance metrics to maximize efficiency, accuracy, and cash flow. • As we continue to scale, you will also build and mentor a high-performing RCM team to support our growth. • To be successful in this role, you should have a deep understanding of healthcare revenue cycle operations, strong analytical skills, and a proven ability to lead, mentor, empower and coach an engaged team to drive measurable improvements in reimbursement and cash flow.

🎯 Requirements

• Director-level leadership in Revenue Cycle Management, with proven success in multi-state, multi-payer healthcare/behavioral health settings. Experienced in leading teams and driving results, with a strong understanding of what success looks like. • Proven ability to drive measurable improvements in cash collections, reduce claim rejections, and optimize reimbursement workflows to improve collection rates. • Strong analytical and problem-solving skills, with a proven ability to identify inefficiencies, improve cash flow, and optimize financial performance. • Expert with commercial insurance reimbursement models, as well as Medicare, Medicaid, and value-based payment structures. • Ability to leverage real-time analytics and reporting tools to monitor denial rates, AR aging, collection efficiency, and payer performance. • Strong leadership and team-building skills, with experience recruiting, developing, and mentoring high-performing RCM teams. • Ability to effectively collaborate with finance, operations, clinical teams, and product leaders to align revenue cycle priorities with business goals. • Exceptional communication skills, with the ability to translate complex RCM data into clear insights and recommendations. • Thrives in fast-paced, high-growth environments, with the ability to navigate ambiguity and drive solutions proactively. • Strong project management skills, with the ability to prioritize tasks, manage multiple initiatives, and meet deadlines effectively. • A growth mindset and intellectual curiosity, constantly looking for ways to improve processes, leverage technology, and optimize revenue cycle performance.

🏖️ Benefits

• Equity in a high-growth start-u • Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year’s Day • Comprehensive medical, dental, and vision coverage • 401(k) Retirement savings options • One-time $200 Work from Home reimbursement • Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals • Annual $500 subsidized company contribution to your healthcare FSA or HSA • Paid parental leave