Account Manager

3 hours ago

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Uniware Systems

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Description

• Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products. • Maintaining an awareness of industry trends and reporting back to Product Management and Marketing. • Maintain and develop the Company’s CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates. • Use a consultative sales approach to understand client needs and provide tailored EPOS solutions. • Build and maintain strong, long-term relationships with key accounts at both operational and strategic levels. • Assist with devising and implementing lead generation activities, as required. • Qualify, develop and manage a lead through to sales conversion. • Lead contract negotiations and renewals, ensuring mutually beneficial terms and long-term account satisfaction. • Develop and execute account-specific strategies and business plans to achieve revenue and profitability goals. • Respond to and follow up all sales enquiries using appropriate methods and in a timely manner. • Develop and maintain a qualified sales pipeline of sufficient size and appropriate stage of the buying cycle to enable achievement of agreed sales targets. • Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded. • Fulfil reporting requirements according to the deadlines set for the Department. • Identify the needs and wants of a potential customer and map a solution to meet these needs. • Present the Company solution without misrepresentation. • Demonstrate software solutions and associated products in person or over the Internet. • Handle objections and alleviate risks from potential sales opportunities. • Prepare and present quotations/proposals to sales opportunities. • Negotiate and close sales. • Maximise profit on all potential sales opportunities. • Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads. • Maintain daily contact with team; regularly attend company meetings, conferences, seminars and trade shows as required. • Attend product briefings on new and existing modules to ensure product knowledge is kept up to date. • Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.

Requirements

• Proven 5 years + experience selling software solutions. • Hold a degree or relevant qualification is desirable • Proven record of over achievement of sales targets • Relevant professional sales training and methodology • Strong negotiation skills and ability to close sales • Experience using CRM tools like Salesforce • Excellent written, verbal and presentation communications skills • A moderate to high degree of computer literacy and technical competency is a must • Demonstrable evidence of organizing customer accounts and projection implementation • A desire to solve customer problems