Vaisala
Vaisala is a global leader in measurement instruments and intelligence for climate action. With nearly 90 years of expertise, the company provides devices and data solutions that enhance resource efficiency, drive energy transition, and prioritize the safety and well-being of people and societies worldwide. Vaisala employs around 2,500 experts dedicated to innovation and precise measurements essential for various industries.
Industrial measurements • Weather and environment
Customer Success Manager
March 21
Vaisala
Vaisala is a global leader in measurement instruments and intelligence for climate action. With nearly 90 years of expertise, the company provides devices and data solutions that enhance resource efficiency, drive energy transition, and prioritize the safety and well-being of people and societies worldwide. Vaisala employs around 2,500 experts dedicated to innovation and precise measurements essential for various industries.
Industrial measurements • Weather and environment
📋 Description
• Responsible for named accounts in developing, improving, and maintaining customer relationships to promote retention and loyalty. • Manage post-sales efforts as the trusted advisor who leads customers through their lifecycle journey from adoption, to expansion, and on to renewal. • Drive the use of the service and products within multiple facets of the customer’s business by understanding their evolving needs • Drive adoption across the customer base and identify and execute on opportunities for growth, expansion, and renewal.
🎯 Requirements
• Independent, self-starter and confident to go without pre-existing guidelines to new markets and customer segments • Ever learning and hungry for knowledge • Background in technology, SaaS or weather sales, enabling effective communication with key stakeholders from business leaders to software engineers and data scientists. • Previous experience in the weather or SaaS (Software as a Service) industry is considered an asset • Some travel required for conferences and meetings
🏖️ Benefits
• health, dental, and vision insurance • flexible spending accounts • company paid life • long and short term disability • 401(K) plan with company match • a variety of voluntary benefits programs • fitness reimbursement • Employee Assistance Programs • tuition reimbursement • holiday pay • generous paid time off plan
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