Customer Service Representative

4 days ago

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Vapor Power International

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Boiler • Electric Boilers • Deaeration • Steam Generation • Steam Boiler

51 - 200

Description

• Manage customer queries and complaints. • Process orders, modifications, and escalate complaints across a number of communication channels. • Remain calm when customers are frustrated and have experience working with computers.

Requirements

• Superior customer service, organizational and interpersonal skills. • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset. • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness. • Ability to work in a team environment with clear and effective communication style, both written and oral. • Flexible schedule, including weekends, evenings and holidays. • Fluency in English and French shall be considered an asset.