Customer Success Manager - Spanish Speaking

September 26

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Vercel

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Next.js • Removing frontend friction • Global deployment • Developer Velocity • Open Source

201 - 500

💰 $150M Series D on 2021-11

Description

• Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. • The CSM role is pivotal in managing everything post-sales in the Enterprise customer lifecycle. • The role requires a background working with developers, with a strong emphasis on frontend development, cloud infrastructure and networking. • This is a remote position which preferences candidate location to be aligned with EMEA time zones.

Requirements

• 3+ years of professional experience in B2B / SaaS • Experience owning end-to-end post-sales experience and success for Developer Tools, Infrastructure, and/or Open Source products. • Experience managing Enterprise accounts and maintaining relationships with developers to C-suite level. • Strong collaboration mindset & capabilities; Comfortable with asynchronous remote work. • Knowledge of CI/CD, deployment pipeline, and the SDLC process. • Comfortable managing accounts with varying requirements. • Demonstrable self-starter, curious, and solution focused. • Strong initiative, positive attitude, and both the ability and willingness to learn technical concepts.

Benefits

• Great compensation package and stock options. • Inclusive Healthcare Package. • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays. • Remote Friendly - Work with teammates from different time zones across the globe. • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.