Client Success Manager

March 7

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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Verra Mobility

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Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.

Road Safety • Transportation • Speed Safety Cameras • Mobility • Red-Light Safety

1001 - 5000 employees

Founded 2018

🚗 Transport

📡 Telecommunications

🏢 Enterprise

📋 Description

• The Client Success Manager plays a pivotal role in ensuring the smooth operation and strategic alignment of administrative functions, customer experience initiatives, executive service support, and operational process within the organization. • This position demands a high level of strategic insight, excellent organizational skills, and committed to excellence in delivering superior, white-glove service to customers. • The Client Success Manager will work closely with senior leadership and cross-functional teams to drive key initiatives, optimize workflows, and enhance organizational performance.

🎯 Requirements

• Bachelor’s degree in business administration, Management, or a related field; Master’s degree or MBA preferred. • Extensive experience in program management, executive administration, or a similar role, with a proven track record of success. • Strong background in enhancing customer experience and driving operational improvements. • Exceptional organizational, communication, and problem-solving skills. • Working knowledge of Microsoft Office (Excel, Word, PowerBI) • Willingness to travel to client locations as required (including overnight stays if necessary).