Customer Success Manager

November 1

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Logo of Versapay

Versapay

Accounts Receivable Automation β€’ Electronic Invoicing Payment & Presentment (EIPP) β€’ EFT β€’ PCI β€’ SaaS

201 - 500

πŸ’° $4M Post-IPO Debt on 2019-11

Description

β€’ About VersapayπŸš€ β€’ Simplifies the invoice-to-cash process by automating invoicing and payments β€’ Employee base spans the U.S. and Canada with offices in Atlanta and Miami β€’ 10,000 customers and 5M+ companies transacting, facilitating 110M+ transactions annually β€’ Searching for an experienced Customer Success Manager to join a Software-focused team β€’ Ideal candidate has experience managing a strategic portfolio of customers in Fintech/Payments β€’ Responsible for delivering a world-class customer experience β€’ Manage long-term relationships and explore innovative solutions for customer objectives

Requirements

β€’ 5+ years of experience in Customer Success or Account Management roles within SaaS-based companies β€’ Proven track record managing high ARR customers in the Fintech industry β€’ Demonstrated experience managing strategic accounts and engaging with C-level executives β€’ Strong presentation skills with a history of delivering compelling proposals and reviews to senior leadership β€’ Bachelor's Degree in Business, Marketing, Communications, Economics, or related field β€’ Knowledge of strategic account management methodologies and best practices β€’ Proficiency in creating and delivering high-impact presentations to diverse audiences, including C-suite executives and decision-makers

Benefits

β€’ Inclusive and accessible work environment β€’ Equal opportunity employer β€’ Commitment to long-term relationships

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