Customer Success Manager

4 days ago

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Versapay

WebsiteLinkedInAll Job Openings

Accounts Receivable Automation • Electronic Invoicing Payment & Presentment (EIPP) • EFT • PCI • SaaS

201 - 500

💰 $4M Post-IPO Debt on 2019-11

Description

• About Versapay🚀 • Simplifies the invoice-to-cash process by automating invoicing and payments • Employee base spans the U.S. and Canada with offices in Atlanta and Miami • 10,000 customers and 5M+ companies transacting, facilitating 110M+ transactions annually • Searching for an experienced Customer Success Manager to join a Software-focused team • Ideal candidate has experience managing a strategic portfolio of customers in Fintech/Payments • Responsible for delivering a world-class customer experience • Manage long-term relationships and explore innovative solutions for customer objectives

Requirements

• 5+ years of experience in Customer Success or Account Management roles within SaaS-based companies • Proven track record managing high ARR customers in the Fintech industry • Demonstrated experience managing strategic accounts and engaging with C-level executives • Strong presentation skills with a history of delivering compelling proposals and reviews to senior leadership • Bachelor's Degree in Business, Marketing, Communications, Economics, or related field • Knowledge of strategic account management methodologies and best practices • Proficiency in creating and delivering high-impact presentations to diverse audiences, including C-suite executives and decision-makers

Benefits

• Inclusive and accessible work environment • Equal opportunity employer • Commitment to long-term relationships