Nerdio
Cloud Technology • Cloud Servers • Virtual Servers • ITaaS • SaaS
51 - 200
💰 Series B on 2022-12
Customer Success Manager
November 1
Nerdio
Cloud Technology • Cloud Servers • Virtual Servers • ITaaS • SaaS
51 - 200
💰 Series B on 2022-12
Description
• Manage a book of accounts with a 90% retention rate • Consult with customers to ensure value in Nerdio's products • Nurture relationships with executive sponsors • Collaborate to mitigate churn risk and drive success • Track interactions within CRM tool • Evangelize new product features and provide feedback
Requirements
• Software background in an XaaS business such as SaaS, PaaS, or IaaS • Proficiency in contract negotiation and conflict resolution • Demonstrated experience in customer relationship management • Ability to recognize and maximize expansion opportunities • Accurate forecasting skills • Comfort with owning a commercial relationship • Articulate value proposition with a technical theme
Benefits
• Competitive Base + Incentive Plan • Stock Options • Health and Welfare Plans* • Life and Disability Plans* • Retirement Plan* • Unlimited Flexible Paid Time Off......including your birthday off!
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