Live Streaming Video β’ Data Aquisition β’ Off-Grid Power and Communication Systems β’ Mobile Video / Instrumentation Trailers β’ Video Software as a Service (VSaaS)
501 - 1000
23 hours ago
Live Streaming Video β’ Data Aquisition β’ Off-Grid Power and Communication Systems β’ Mobile Video / Instrumentation Trailers β’ Video Software as a Service (VSaaS)
501 - 1000
β’ LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. β’ As an Enterprise Customer Success Manager, you will be responsible for managing a portfolio of State, Local, and Higher Ed (SLED) customers. β’ Your role is critical in ensuring customer satisfaction, fostering long-term relationships, and driving the successful adoption of our solutions.
β’ 4+ years experience in Customer Success, Account Management, or Business Development, in the Public Sector. β’ Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment) β’ Experience using CRM tools, including Salesforce and CS Tools. β’ Comfortable with de-escalation management and navigating tough conversations with a solutions-oriented mindset β’ Highly adaptable individual who embraces change and knows how to pivot when confronted with new challenges β’ Ability to make decisions and react when time is of the essence β’ Communicates clearly and concisely about both technical and non-technical subject matter β’ Diplomatic, tactful, and poised under pressure, with a high comfort with ambiguity β’ Demonstrate strong follow-through and ability to self-manage multiple tasks and projects at once β’ Passionate about Customer Success; the people, the relationships, and the interactions that drive mutually beneficial results β’ Team player who contributes positively to overall team morale and company culture β’ Willingness to travel
β’ Comprehensive health, vision, and dental benefits for you and your family. β’ 401(k) with up to 4% match β’ Time Off & Paid Holidays - Ask us how we empower employees to take control of their well-being β’ Stock Options - Every full-time employee has the opportunity to be an owner of the company and benefit from our success. β’ Paid Parental Leave - To help your growing family while you're away from work. β’ Company Events - Christmas Party, Summer Party, and other parties to celebrate whenever we can find an excuse. β’ Charitable Opportunities - LVT sends groups of employees to help the Daybreak Vision Project restore sight to thousands of people a year. β’ Wellness - We regularly host dentists, chiropractors, financial experts, and other professionals to provide services and seminars to help promote physical, mental, emotional, and financial wellness. β’ And More - Scholarship opportunities for employees and their dependents, discounted cell services, and opportunities to score tickets to Utah Jazz games and other Delta Center events.
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11 - 50
Manage customer relationships for a telehealth platform startup.
πΊπΈ United States β Remote
π° Pre Seed Round on 2022-05
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
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501 - 1000
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201 - 500
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Drive customer success strategies for hotglue's B2B SaaS integrations platform.
πΊπΈ United States β Remote
π° $1.5M Seed Round on 2021-10
β° Full Time
π‘ Mid-level
π Senior
π Customer Success