Call Center Representative, Mandarin/Cantonese

6 days ago

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Description

β€’ The ideal teammate would be an individual passionate about helping people and problem solving through collaboration. β€’ They would be detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. β€’ Someone who greatly enjoys speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment. β€’ They are proactive problem-solvers and like to collaborate cross-functionally to achieve shared goals. β€’ Someone who enjoys working as a team to collectively achieve maximum results.

Requirements

β€’ Fluency in both English and Cantonese/Madarin (required) β€’ A minimum of HS diploma (required) β€’ 2+ years of experience in a clinical call center setting environment (required) β€’ 1+ years of medical terminology knowledge (required) β€’ The ability to work remotely and has a private area in their home/workspace (required) β€’ A genuine, compassionate desire to serve others and help those in need β€’ High speed home WiFi/data connection to support company provided IT equipment

Benefits

β€’ Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us β€’ Paid vacation β€’ Paid Sick/personal days β€’ ~12 paid holidays β€’ One time reimbursement to set up your home office β€’ Monthly reimbursement for internet or other home office expenses β€’ Monthly gym reimbursement to be used for gyms membership and classes β€’ Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us β€’ Pre-tax Flex Spending/Dependent Care/Transit accounts β€’ 401k with a match

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