Manager, Client Operations

November 12

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VirtualHealth

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Healthcare IT • Population Health Management • ACA • Emerging Managed Care • Managed Care

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Description

• About VirtualHealth: • VirtualHealth’s HELIOS platform is the first comprehensive product for integrated, value-based care. • Collaborate with customers to solve problems that impact care delivery. • Work closely with cross-functional teams and stakeholders to address system bugs and product inquiries.

Requirements

• 5+ years of Client Operations experience or Client Support experience • 3+ years of team management experience • Strong Jira service Management experience required • Proven track record of solving complex problems and driving consensus among cross-functional stakeholders • Skilled at conveying complex and often-times technical concepts to a diverse audience, including C-level executives • Strong technical understanding of data products and APIs • Strong ability to engage with minute details while assessing issues from a broader perspective • Ownership mentality with a strong bias to action and preference for being hands on • Must be US-based • Work eastern time zone (NY) hours

Benefits

• Competitive salary • Unlimited PTO • Health, dental, and vision insurance • 401(k) Participation • Rapidly growing technology company with upside potential • Work from home within United States