IT Operations Director

November 8

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Description

•We're making Africa the first cashless continent. •Wave has operations in seven countries in Africa. •The IT Operations team is the first point of contact for employees in issues relating to hardware, software, access management, and various troubleshooting channels. •As the IT Director, you will establish data- and metric-driven dashboards to drive process improvements.

Requirements

•10 years extensive experience in information technology or a related field. •Minimum of 5 years experience in leadership. •Experience in budgeting, forecasting, and resource allocation. •Bachelor's or Masters degree in a relevant field. •Experience managing OS environments and tools such as Jamf, Jira, Monday, and Google Workspace, Chromebook, Mobile Device Fleet Management. •Experience working in a rapidly scaling startup or rapid growth environment. •Fluency in English (Fluency in French is advantageous)

Benefits

•Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country) •6 months fully paid parental leave and subsidized fertility assistance •Flexible vacation, with most folks taking between 30-40 days per year •$10,000 annual charitable donation matching

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