Virtual Design Sales Consultant

3 days ago

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Wayfair

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E-Commerce • Technology • Online Retail • Internet Marketing • Software Engineering

14172 - 14172

💰 $1.3G Post-IPO Debt on 2020-08

Description

• Achieve Sales and Design Goals: Conduct virtual design consultations to meet sales, design, and productivity targets in alignment with Wayfair’s Sales KPIs. • Use Multiple Tools: Navigate multiple software applications and tools to provide recommendations based on customers' budget, style, and space. • Create Designs: Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration. • Manage CRM: Track and manage customer interactions using Salesforce CRM. • Provide Expertise: Utilize sales and interior design knowledge to guide customers through design decisions and purchases. • Stay Updated: Keep informed about design trends and marketplace updates to assist customers with product features, style coordination, and sample requests. • Manage Time Efficiently: Prioritize customer experience while managing your time effectively. • Ask Key Questions: Ask relevant probing questions to offer complete sales solutions tailored to customer needs. • Maintain Professionalism: Demonstrate a positive and professional attitude with all customers and team members. • Contribute Ideas: Share innovative ideas to improve team operations. • Adapt to Change: Work in a dynamic environment with frequent updates to products, promotions, and operations. • Continuous Learning: Participate in training on offerings, software, processes, and customizations.

Requirements

• Remote Technology Proficiency: Experience using technology to drive business results, including virtual communication and video conferencing. • Design and Sales Experience: 2 years of sales experience required with a track record of meeting and exceeding quotas. • Education: A degree, background or certification in interior design. • Customer Service & Sales: Strong focus on delivering excellent customer service and achieving sales targets. • Design Knowledge: Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends. • Organizational Skills: Strong organization, self-motivation, communication, and relationship management skills. • Internet Requirements: Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi). • Adaptability: Proven ability to succeed in a fast-paced and evolving environment. • Team Collaboration: Ability to contribute to the success of team members and collaborate effectively. • Workspace: Dedicated private workspace (Wayfair provides necessary computer equipment). • Technical Proficiency: Proficiency in Google and Microsoft Office applications and the ability to learn new business systems.

Benefits

• Steady Customer Flow: Receive a continuous stream of customers without the need for sales, marketing, or commuting. • Insurance: Wayfair offers health, vision, and dental insurance coverage starting on Day 1 • 401(k): Wayfair offers 401K with company match up to 4% • Employee Discounts: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space. • Time Off Options: You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more. • Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year. • Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture. • Sales Contests: Participate in regular sales contests for extra earning potential.