Virtual Practice Operations Manager

March 16

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $70k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Willow Creek Behavioral Health

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Willow Creek Behavioral Health is an acute inpatient psychiatric hospital located in Green Bay, Wisconsin, specializing in trauma-informed care and evidence-based practices for a range of mental health conditions. Their services include inpatient care for adolescents, adults, and older adults facing acute behavioral health issues, outpatient programs, detox services, and tailored treatment for various psychiatric disorders such as anxiety, depression, bipolar disorder, and schizophrenia. The facility is dedicated to providing compassionate support, rapid stabilization, and ongoing care to individuals experiencing mental health crises.

Hospital • Behavioral Health • Partial Hospitalization Program • Acute Care Program • Inpatient Hospitalization Program

51 - 200 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. • Mental health crises can be some of the most difficult times in a person’s life, and over 17 million people seeking behavioral health care experience a delay in accessing care. • Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based intensive behavioral health care. • In order to make this mission a reality, we built a virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. • Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, and around the clock crisis coverage, while working to connect patients to the most appropriate next level of care.

🎯 Requirements

• Bachelor's degree in healthcare administration, business management, or a related field. • Master’s degree preferred. • Proven experience in clinical operations management, specifically in a virtual or telemedicine setting. • Strong experience in developing collaborative relationships with a multidisciplinary clinical team. • Strong background in process improvement and scaling operations. • Knowledge of healthcare regulations, compliance, and best practices. • Excellent communication and leadership skills. • Ability to work independently and collaboratively in a remote environment. • Experience with healthcare technologies and software.