Software Support Engineer

2 days ago

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Warner Music Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1920

📱 Media

💰 Post-IPO Debt on 2021-10

Description

• At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. • Technology is one of the most important parts of our business. Whether it’s signing up new artists; ensuring we provide the right data to Spotify, YouTube, and other digital service providers; or helping artists use the latest AI tools and make thoughtful decisions with data-driven insights – technology plays an invaluable role in our success. The engineering team at Warner Music Group makes all of it a reality.

Requirements

• You have 4-6 years experience in a DevOps, Production Engineering, Site Reliability Engineering or similar role • Experience working with legacy code, such as Java 11 • Configure, ideally through infrastructure-as-code (IaC), and maintain public cloud infrastructure, such as AWS • Work with relational databases, such as Oracle or PostgreSQL • Troubleshoot user-facing issues involving desktop environments, networking, and web browsers • Effectively communicate with, and write for both technical and non-technical audiences • Being accountable for, responding to, and resolving issues within established Service Level Agreement (SLA) timeframes • Operate effectively in a distributed team environment, with colleagues from across multiple time zones.