Bilingual Licensed Customer Service Agent
November 10
Description
• Kin is expanding our customer base and looking for new Kinfolk in Mountain and Pacific time zones! • As a Bilingual Customer Service Agent, you’ll assist customers with policies, payments, cancellations, and more. • You’ll mainly interact with customers via phone, chat, and email. • Important to have knowledge in the property insurance space; active P&C or PL insurance license required. • Help update forms, policies, procedures, and training materials when needed. • Day in the life involves interacting with policyholders, contacting banks, creating policies, submitting payments, and educating customers on coverages.
Requirements
• An active Property & Casualty (P&C) or Personal Lines insurance license • Superior customer service skills • Empathy towards others • Ability to work in a fast paced environment with limited structure • Proficient in Google suite or similar tools and ideally comfortable navigating multiple tools and windows at the same time • A need for efficiency, always looking for ways to make processes better • You possess a Property and Casualty (P&C) or Personal Lines (PL) license
Benefits
• Medical, Dental and Vision Insurance • Remote Work Environment (Remote first company!) • 16 days of PTO, plus company observed holidays and two floating holidays • Very generous equity options and 401K • Parental Leave • Continuing education and professional development • Disability and Life Insurance • The excitement of joining a high-growth Insurtech company and seeing your work make an impact
Apply NowSimilar Jobs
November 10
Lead customer support for Wonder Works, a construction firm.
November 10
Manage client accounts for a call center service provider.
November 10
Customer Service Representatives handle calls for a plumbing and HVAC company.
November 10
Rethink
11 - 50
Client-facing technical support role at Rethink, enhancing user experience.
November 10
Customer service role at a leading steam generation equipment manufacturer.