Bilingual Licensed Customer Service Agent

4 days ago

Apply Now

Receive Emails with Similar Jobs

Kin

WebsiteLinkedInAll Job Openings

2 - 10

Description

• Kin is expanding our customer base and looking for new Kinfolk in Mountain and Pacific time zones! • As a Bilingual Customer Service Agent, you’ll assist customers with policies, payments, cancellations, and more. • You’ll mainly interact with customers via phone, chat, and email. • Important to have knowledge in the property insurance space; active P&C or PL insurance license required. • Help update forms, policies, procedures, and training materials when needed. • Day in the life involves interacting with policyholders, contacting banks, creating policies, submitting payments, and educating customers on coverages.

Requirements

• An active Property & Casualty (P&C) or Personal Lines insurance license • Superior customer service skills • Empathy towards others • Ability to work in a fast paced environment with limited structure • Proficient in Google suite or similar tools and ideally comfortable navigating multiple tools and windows at the same time • A need for efficiency, always looking for ways to make processes better • You possess a Property and Casualty (P&C) or Personal Lines (PL) license

Benefits

• Medical, Dental and Vision Insurance • Remote Work Environment (Remote first company!) • 16 days of PTO, plus company observed holidays and two floating holidays • Very generous equity options and 401K • Parental Leave • Continuing education and professional development • Disability and Life Insurance • The excitement of joining a high-growth Insurtech company and seeing your work make an impact