11 hours ago
• Provide technical support for clients with DSP and booking tools. • Resolve issues with internal teams for minimal client disruption. • Maintain records of support tickets and build knowledge base. • Collaborate with teams to tackle technical challenges. • Use SQL for database troubleshooting and reporting.
• Bachelor’s degree or equivalent experience. • Basic SQL knowledge for troubleshooting. • Familiarity with digital advertising technologies is a plus. • Strong problem-solving skills. • Excellent communication skills. • Attention to detail for documentation. • Willingness for on-call support.
• Opportunities for career growth and professional development. • A dynamic and collaborative work environment. • Flexible working conditions, including rotational shifts aligned with US shift hours.
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