Senior Account Manager

September 19, 2024

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Zelis

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Zelis is a company committed to transforming the healthcare financial experience by providing comprehensive solutions across the healthcare system. They work with payers, providers, and members to optimize healthcare networks, manage claims, and facilitate seamless payments. Zelis focuses on harmonizing the healthcare financial landscape with purpose-built solutions that address issues like payment integrity, compliance, and member engagement. The company leverages technology and industry expertise to help their clients save costs, improve administrative efficiency, and enhance the overall healthcare experience. Known for its flexibility and strong partnerships, Zelis supports a wide range of healthcare stakeholders, including health plans, hospitals, dental practices, and insurance carriers.

healthcare payments • payment integrity • payment accuracy • healthcare bill review • electronic payments

1001 - 5000 employees

⚕️ Healthcare Insurance

💸 Finance

💰 $20.1M Venture Round on 2020-01

📋 Description

• The Sr. Account Manager will have responsibility for overall management of key client relationships to deliver best-in-class service and provide proactive solutions. • Work closely with Sales and Account Management leadership on sales opportunities for existing clients. • Build and maintain outstanding partnerships with key client accounts; create and maintain robust account plans. • Analyze performance results for trending analysis and opportunity relating to key client/revenue accounts. • Perform stewardship meetings & proactively identify upsell opportunities as well as opportunities to enhance client satisfaction. • Identify education and training opportunities to key client accounts as needed. • Participate and support ZELIS RFP processes/procedures as needed. • Advise senior level management on client issues; seek guidance, as needed, to develop internal and external solutions.

🎯 Requirements

• 5+ years' experience working in a healthcare or healthcare IT account management and/or similar role. • Health Plan/TPA or Payer experience strongly desired but not required. • Dynamic interpersonal skills that will enable developing a strong rapport with clients and with internal stakeholders to achieve maximized results and client satisfaction. • Ability to clearly communicate with the client and internal ZELIS stakeholders. • The sense of urgency; ability to multi-task. • Thorough knowledge of Excel and other MS Suite products. • Thorough knowledge of Salesforce. • Has developed knowledge of the assigned client base. • Demonstrated ability to retain, upsell and maximize existing service lines. • Demonstrated ability to introduce new product lines to clients.