Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
Manager - Technical Account Management
Yesterday
Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
📋 Description
• Lead the technical account managers in the APAC region. • Drive operational and business excellence. • Build and shape the team while supporting recurrent business. • Maintain relationships with key customer stakeholders.
🎯 Requirements
• Bachelor's Degree in Computer Science or related field. • Fluent in English. • 3+ years of management experience. • 6+ years in technical consulting or customer-facing technical roles. • Experience with CRM and AI solutions. • Exceptional communication and presentation skills. • Willingness to travel quarterly.
🏖️ Benefits
• Flexible work arrangements. • Opportunity for career growth. • Inclusive work environment.
Apply NowSimilar Jobs
March 12
Data2Logistics
201 - 500
Drive client satisfaction and revenue opportunities while managing logistics client accounts at Data2Logistics.
March 6
Lead partnerships at GE Vernova to drive digital solutions for a sustainable energy future. Develop and execute strategies to engage with influential alliance partners.
February 4
Drive revenue growth and market reach by managing partner ecosystem across APAC for MariaDB.
January 10
Oversee risk management and operations for token research in a cryptocurrency organization.
December 20, 2024
Manage and expand customer relationships for a growing video knowledge management company in APAC.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.