Mid-Market Account Executive - Public Sector

2 days ago

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Zendesk

WebsiteLinkedInAll Job Openings

Help Desks • Customer Support • SaaS • Customer Community • Customer Service

5001 - 10000

💰 Grant on 2019-09

Description

• Join Zendesk in a role focused on Public Sector sales in the SaaS space. • Directly drive top-line revenue growth through acquisition of new Public Sector customers. • Proactively identify and pursue opportunities to cross-sell additional products and services. • Manage and nurture key customer relationships for satisfaction and retention. • Leverage data insights and adoption history to effectively enhance retention strategies. • Demonstrate a strong understanding of Zendesk products aligning with clients’ business objectives. • Lead complex, value-centric sales cycles, including multi-month deals with proof of concepts. • Maintain a robust pipeline of qualified opportunities and an accurate sales forecast. • Establish and maintain C-level executive sponsorship to build relationships. • Collaborate with internal teams to optimize sales strategies and execute effectively. • Negotiate and close complex deals, presenting compelling business cases.

Requirements

• BA/BS degree or equivalent experience required. • A Minimum of 5 years of Public Sector sales or solution engineering experience, preferably in the SaaS industry. • Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years; President’s club membership is a plus. • Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes. • Experience in managing customer relationships with organizations across a range of revenue scales. • History of sales success with VP and C-level executives in Public Sector accounts. • Outstanding presentation, negotiation, and closing skills. • Experience creating and leveraging territory and account plans. • An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth. • Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions. • Familiarity with key Sales tools such as Salesforce, Outreach, and Clari. • Ability to travel to customer locations.

Benefits

• This position may also be eligible for bonus, benefits, or related incentives. • Fully Flexible: In this role, you’ll work primarily remotely with the support of a dynamic and caring team. • We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.