Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
Senior Director - Global Startups Business
Yesterday
Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
📋 Description
• Drive Zendesk’s growth within the startup ecosystem on a global scale. • Build and lead a team of marketers dedicated to strategic partnerships. • Position Zendesk as the preferred customer experience platform for startups. • Develop and execute tailored marketing programs and offers that meet startups' needs. • Raise awareness, build trust, and drive engagement through events and campaigns. • Oversee marketing strategies showcasing the value of Zendesk’s offerings to startups.
🎯 Requirements
• Proven record of driving startup engagement and growth through partnerships, marketing programs, or acquisition channels. • Extensive experience in growth marketing, ecosystem development, and strategic partnerships within tech or startup sectors. • Demonstrated leadership in building and leading globally distributed marketing teams with a focus on performance and accountability. • Strong communication, negotiation, and relationship-building skills, with a deep understanding of the startup landscape and ecosystem.
🏖️ Benefits
• Bonus • Benefits • Related incentives
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