Customer Engineer - Solution Architect, Remote, Japanese Speaker
13 hours ago
Description
• Responsible for providing technical expertise, support, and guidance to customers • Ensure customer satisfaction by delivering excellent service • Troubleshoot complex technical issues • Collaborate closely with the sales team and engage with prospective customers
Requirements
• Japanese speaker – a must • Japan-based or Japan-surrounding countries - a must • Bachelor's degree in a relevant technical field or equivalent practical experience • 5+ years of relevant work experience • Strong technical background with proven experience as Customer Engineer or in a pre-sales/technical sales role • Excellent communication and presentation skills • Demonstrated ability to build rapport with customers • Strong problem-solving and analytical skills • Ability to work independently
Benefits
• Attractive benefits • Stock options • Annual bonus (for non-commissioned roles)
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