Technical Implementation Specialist

September 6

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Zocdoc

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Zocdoc is the beginning of a better healthcare experience for millions of patients every month.

healthcare • patients • doctors • public health • appointments

501 - 1000

💰 $150M Private Equity Round on 2021-02

Description

• Technical Implementation Specialists are the primary internal and external technical resource for Large Provider Groups and Health System implementations. • Plan, develop, and execute Health System integration projects with enterprise clients and implementation team. • Coordinate technical work streams across internal teams and client stakeholders. • Drive technical implementation and QA. • Ensure a high-quality technical onboarding or support experience for enterprise clients. • Optimize integration around core interoperability KPIs.

Requirements

• 1+ years of technical troubleshooting and project management experience • A strong track record of correctly identifying and understanding tricky technical issues • Experience utilizing project management software such as Jira/Confluence, Excel/Google Sheets, and/or Monday.com • A demonstrated ability to work with clients and provide excellent customer service • Solid interpersonal and communication skills, both verbal and written • Ability to multitask and manage multiple projects

Benefits

• Unlimited PTO • 100% paid employee health benefit options • Employer funded 401(k) match • Corporate wellness programs with Headspace and Peloton • Sabbatical leave (for employees with 5+ years of service) • Competitive parental leave • Cell phone reimbursement