Zowie
The Customer Service automation platform built to help ecommerce brands delight customers and grow revenue.
chatbots • marketing • chatbot • Messenger • AI
11 - 50
Customer Success Manager (US portfolio)
July 18
Zowie
The Customer Service automation platform built to help ecommerce brands delight customers and grow revenue.
chatbots • marketing • chatbot • Messenger • AI
11 - 50
Description
• Plan and manage the success of a portfolio of customers • Proactively identify and execute upsell and expansion opportunities • Act as a Customer Advocate within Zowie • Own the revenue of your portfolio • Share insights about how Zowie performs for our customers
Requirements
• 2+ years of professional experience working with B2B customers • Hands-on experience working consultatively on a SaaS solution • Exceptional verbal and written communication skills in English • Data-driven, analytical approach backed by strong digital technical skills • Experience in working within an e-commerce or customer service sphere is a plus
Benefits
• Competitive salary and benefits • Opportunity to work with well-known brands • Collaborative team environment
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