Customer Success Engineer - WEST CENTRAL

March 1

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Logo of Zscaler

Zscaler

Zscaler is a leading cybersecurity company that specializes in providing zero trust security solutions through its cloud-native platform. It helps organizations secure their networks, manage risk, and protect sensitive data by leveraging advanced technologies such as artificial intelligence and machine learning. Zscaler's services include secure internet access, private access for users, and comprehensive security management for both IoT and operational technology, enabling seamless and secure connectivity across various environments.

Zero Trust β€’ SASE β€’ Cloud Security β€’ CASB β€’ Secure Web Gateways

5001 - 10000 employees

Founded 2008

πŸ”’ Cybersecurity

πŸ€– Artificial Intelligence

☁️ SaaS

πŸ’° Secondary Market on 2017-11

πŸ“‹ Description

β€’ Working with Customer Success and Sales teams to drive value and customer outcomes across all segments. β€’ Engaging with large customers through technical workshops and providing them recommendations related to their environment with the objective to increase their Value Realization. β€’ Presenting in customer events such as Zscaler User Groups covering best practices for achieving goals, experiences and recommendations around Zscaler technology. β€’ Delivering internal technical sessions to Customer Success Managers to helping them drive technology adoption at scale through training and building adoption playbooks. β€’ Working cross functionally with Customer Success, Product Engineering and Support teams across Zscaler.

🎯 Requirements

β€’ 5+ years work experience in similar customer facing positions (e.g. Solution Engineer) within Enterprise level businesses. β€’ Ability to frame and simplify content and messaging for various audiences: technical, management and executive. β€’ Ability to understand technology and translate to business implications, driving value realization conversations. β€’ German native and English language skills.

πŸ–οΈ Benefits

β€’ Various health plans β€’ Time off plans for vacation and sick time β€’ Parental leave options β€’ Retirement options β€’ Education reimbursement β€’ In-office perks, and more!

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