Client Success Associate

15 hours ago

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Zumper

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Home & Apartment Rentals • Real Estate • Marketing • Search

201 - 500

💰 $30M Series D on 2021-12

Description

• Zumper is on a mission to change the way you rent, forever. • We are looking for an energized, highly motivated and data-driven Client Success Associate to support Client Services with various responsibilities vital to department operations. • The CSA will be responsible for reporting product concerns discovered during auditing to our CS and PDE team. • To be successful as a CSA you will need to have a natural eye for detail and a passion for creative problem solving and managing complex projects.

Requirements

• At least 2 years of experience in a customer support role, ideally in the fields of Property Management, Marketing, Multifamily, or PropTech • A self-starter with a drive for personal growth • Start-up experience is preferred • Strong attention to detail • Strong written and verbal communication skills • Able to thrive in a fast paced environment • Experience with interpreting data and using data to tell a story • Experience with Excel and Google Sheets • Familiar with property management systems such as RealPage, Entrata, AppFolio, etc. • Experience with Salesforce and syndication feeds is preferred • Experience with Tableau, Django, Front, and MetaBase is a plus

Benefits

• 401k plan + 3% company match • Stock options • Excellent medical, dental, vision insurance options with 80 -100% premium coverage • FSA, HSA, Life insurance, and Short & Long-term Disability insurance • Up to 12-weeks of paid parental leave • Flexible vacation policy - work hard and take time off when you need it • Health & wellness and internet reimbursements • Group training and individual professional development programs • Team activities, virtual company-wide hosted games, and virtual happy hours • Weekly insight into company metrics • Employee Resource Group (zERG) that celebrates all communities - Black, LGBTQIA+, Women, Asian & Pacific Islanders, and more! zERG works together to create safe spaces for candid conversations