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1 Remote Entry-level Customer Retention Specialist Jobs
Explore flexible and work from home entry-level customer retention specialist positions available worldwide. Your career in truly remote companies - apply today.
September 7
IMPACT BRANDS
201 - 500
Customer Retention Intern for a health and wellness industry leader.
Remote customer retention specialist salary expectations
The average salary for remote customer retention specialists is $92,587 per year. This is based on data from 6 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer retention specialist salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 3 | $64,507 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 1 | $113,500 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 1 | $113,500 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 1 | $135,000 |
Frequently asked questions
You need strong communication and interpersonal skills, basic data analysis abilities, problem-solving skills, and proficiency in customer relationship management (CRM) software. Being organized and having a positive attitude are also important.
Typically, a high school diploma or equivalent is necessary, although a degree in marketing, business, or a related field can be advantageous. Previous experience in customer service or sales may also be beneficial.
Responsibilities include engaging with customers to understand their needs, addressing their concerns, managing customer feedback, developing retention strategies, and collaborating with other teams to improve customer experience.
Benefits include flexible working hours, the ability to work from home, gaining valuable skills in customer relations, and opportunities for career advancement within the company.