1 Remote Entry-level Customer Retention Specialist Jobs (No Experience Required)
Explore flexible and work from home entry-level customer retention specialist positions available worldwide. Your career in truly remote companies - apply today.
September 7
IMPACT BRANDS
201 - 500
Customer Retention Intern for a health and wellness industry leader.
Remote customer retention specialist salary expectations
The average salary for remote customer retention specialists is $99,700 per year. This is based on data from 16 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer retention specialist salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 1 | $130,000 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 7 | $95,014 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 7 | $95,014 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 1 | $135,000 |
Frequently asked questions
Strong communication and interpersonal skills, problem-solving abilities, basic knowledge of customer relationship management (CRM) software, and an understanding of customer service principles. Time management and analytical skills are also valuable.
Typically, a high school diploma or equivalent is required, although an associate's or bachelor's degree in marketing, business, or a related field can be beneficial. Relevant internships or customer service experience can also help.
Responsibilities include engaging with customers to understand their needs, addressing concerns to improve satisfaction, analyzing customer feedback, assisting in retention strategies, and collaborating with other departments to enhance customer experiences.
Benefits include flexible work arrangements, opportunities to develop customer service and marketing skills, potential for career advancement, and the chance to work with diverse clients and teams from anywhere.