Enterprise Account Manager

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8x8

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VoIP business phone service • hosted VoIP • Small business phone systems • web conferencing • virtual contact center

1001 - 5000

Description

• Establish and manage relationships with current customers by demonstrating in-depth knowledge of their business and challenges and therefore their specific business needs as well as an in-depth understanding of the 8x8 solutions and the respective business impact • Maximise existing relationships to contact new business leads within the customer to maximise on cross sell and upsell opportunities • Pursue, negotiate, and close cross-sell opportunities maximising the customers use of the product and our opportunity with the customer • Work with internal teams, especially Professional Services, to ensure the customers are maximising the use of the solutions and services • Work closely with direct and channel sales teams throughout the sales processes

Requirements

• 3+ years of Enterprise level (1500+ employees) solution-based selling required (UCaaS, CCaaS, Hosted Solutions, Telecommunications, SaaS) • SaaS highly preferred • Proven track record within Cloud Communications, Unified Communications, Contact Centre or SaaS • Thorough understanding of Subscription based sales • Demonstrated experience managing complex sales cycles and negotiating agreements based on value-based selling while consistently meeting and exceeding quota • Proven ability to handle revenue responsibility and meet monthly, quarterly, and annual financial goals • Skills in handling multiple processes and identifying challenges to a positive outcome • Excellent time management skills and attention to details • Accurate forecaster • Deep understanding of business concepts for large national and international corporations • Strong ethic for fulfilling service requests and keen interest in forming relationships with executives • Willingness to travel as required • Skilled with creating and delivering presentations, online web demos and remote sales processes • Strong interpersonal skills, including the ability to convey and relate ideas to others • Track record of successful sales and account management experience, including holding commercial negotiations within a senior client base