Automation Manager

5 days ago

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Internova Travel Group

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Internova Travel Group is a leading travel services company specializing in providing comprehensive travel management solutions. They focus on delivering exceptional travel experiences through a strong network of travel agencies and partners, offering leisure and corporate travel services. With a commitment to excellence and customer satisfaction, Internova is dedicated to meeting the diverse needs of travelers around the globe.

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

📋 Description

• Responsible for the smooth running of our travel technology team • Supervise the implementation and maintenance of our company’s mid-office automation (Concur Compleat) needs • Manage automation teamwork processes, ensuring team is meeting or exceeding SLAs • Manage staff by training and coaching employees • Ensure team has ample training, coaching, and support • Communicate job expectations and appraise performance • Report on team performance as needed by leadership • Plan, organize, and evaluate mid office efficiencies and opportunities • Design, develop, implement and coordinate systems, policies and procedures • Identify problematic areas and implement strategic solutions in time • Facilitate/participate as SME in meetings as needed

🎯 Requirements

• At least 3 years of proven working experience as a manager/people manager or relevant experience • At least 5 years of thorough knowledge of mid-office system • At least 5 years of expertise in industry practices • Ability to manage personnel • Ability to prioritize and manage deliverables on time and with the highest level of quality • Strong teamwork and interpersonal skills • Excellent verbal and communication skills • Strong organizational skills required to handle multiple projects and priorities simultaneously

🏖️ Benefits

• Choice of two medical plans and two dental plans • Vision insurance • Flexible spending accounts (FSAs) • Company-paid life insurance and AD&D • Optional additional life insurance and AD&D • Disability insurance • Paid parental leave • Paid time off • 401k Plan with company match • Discounted employee travel options • Access to LinkedIn Learning webinars and courses • Discounted pet insurance and auto, home, & renters insurance