Treatment Consultant

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Affect Therapeutics

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Digital treatment for alcohol & drug addiction delivered through a revolutionary smartphone app that motivates recovery

behavioral health • addiction treatment • digital healthcare

11 - 50

💰 $6M Seed Round on 2021-08

Description

• As a Treatment Consultant you will embody the Affect Therapeutics values of empathy, passion and accountability to help potential members on their recovery journey. • Treatment Consultants make up the Admissions Team at Affect Therapeutics and work closely and collaboratively with the Marketing, Member Services, and Clinical teams. • Affect Therapeutics is a digital addiction treatment provider that connects people seeking support with stimulant use disorder or alcohol use disorder with licensed counselors for 1:1 and group therapy. • Treatment Consultants are responsible for swiftly responding to interested potential members and scheduling intake appointments with the Affect clinical team for assessment. • The Admissions Team meets members where they are in their journey and supports their success by providing education about our programs.

Requirements

• Relevant work experience required in business development or similar admissions roles where targets have been consistently met or exceeded. Behavioral health experience not required, but a plus. • High school diploma or higher education preferred. • Reliable high-speed home internet. • Ability to maintain a calm and professional demeanor during all member interactions. • Authentic, caring and inspiring—and able to maintain appropriate boundaries and accountability. • Exceptional customer service skills and the ability to build positive relationships with people. • Excellent written, presentation, communication, and analytical skills. You will be expected to compose ad hoc texts/emails to potential members as part of this role. • Attention to detail, ability to juggle multiple priorities, and can work in an environment where change is frequent. • Committed to a high ethical standard in everything you do, working collaboratively with providers, Member Care team, and other professional colleagues. • Excitement about working at an early-stage company where the opportunity for impact is high but not all systems/processes are fully ironed out. • Self-starter with high emotional intelligence. • High comfort level with technology, including EMR software, email, Slack, and mobile apps (e.g., Google Suite). • Must be able to work remotely. Must have a quiet, private dedicated home office with a door with reliable internet connection. • This is a full-time role. You must have the availability to work full-time and show accountability to working your scheduled hours. Treatment Consultants have set hours, but we offer flexibility in setting those hours as long as it is in the best interest of serving our members. Recurring evening and weekend availability is a big plus.

Benefits

• Comprehensive medical benefits • Paid vacation • Remote work • Company social events • Professional development and growth opportunities