Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
Customer Care Delivery Specialist
Yesterday
Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
📋 Description
• Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). • Explaining how to use the online HR systems. • Investigating more complex cases.
🎯 Requirements
• Excellent English: C1 minimum • Adaptability and attention to details • Excellent written and verbal communication skills • Self-motivation and willingness to learn • Experience in Customer Service is a plus, but not required
🏖️ Benefits
• Working from home allowance • Private medical care • Life insurance • Benefit platform (MultiSport card, tickets, vouchers, and many more) • Permanent contract and comprehensive rewards package • Career Growth Opportunities • Work-Life Balance
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