Inside Sales Coordinator

November 8

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Allegion

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Allegion specializes in security around the doorway and beyond: Everything from residential and commercial locks, door closers and exit devices, steel doors and frames, to access control and workforce productivity systems.

10,000+ employees

💰 Post-IPO Debt on 2022-06

Description

• Respond to inbound sales-related customer inquiries by gathering initial data from the lead. • Manage customer expectations throughout the buying process and handle post-sale follow-up to ensure satisfaction. • Enter and manage leads into Customer Relationship Management (CRM) system (Microsoft Dynamics). • Qualify leads and communicate them to the appropriate outside sales team. • Manage and nurture marketing leads from start to finish. • Cultivate existing customer connections to secure repeat business and respond to marketing campaigns effectively. • Communicate with internal teams to align efforts. • Utilize CRM and other reporting tools to manage your lead pipeline efficiently. • Multitask and handle ad hoc projects to support the broader business as needed. • Analyze data to make recommendations for process improvements. • Attend meetings to present data and trends, contributing to strategic discussions.

Requirements

• Associate degree in a business-related field or 1-3 years of sales experience in inside or outside sales; business-to-business experience preferred. • Strong communication and interpersonal skills. • Ability to positively represent Allegion in written and verbal communication, comfortable connecting both internally and externally, with a sales-minded approach. • CRM experience required; exposure to Microsoft Dynamics is a plus. • Proficiency in Microsoft Excel and PowerPoint. • Team player with an entrepreneurial spirit to take full ownership of projects as needed. • Experience with PowerBI is a plus. • Working hours are in EST, preference given to candidates living in EST or CST.

Benefits

• Health, dental and other insurance coverage, helping you "be safe, be healthy" • Tuition Reimbursement • Employee Discounts • Community involvement and opportunities to give back so you can "serve others, not yourself"