Customer Service Representative, Dutch
August 13
Description
• Respond to eCommerce client’s requests through multiple communication channels (phone and email) • Maintain solid customer relationships by handling their inquiries and concerns (i.e., order upselling, troubleshooting, fraud orders and returns) • Be knowledgeable about given promotions and inform customers about new offers • Answers questions like Where is my order, How can I get a refund
Requirements
• Fluent in Dutch • Working proficiency in English • Excellent communication skills
Benefits
• Excellent benefits package • Extensive training • Adaptation to Greek Culture and Greek language Courses • Internal employee incentives • Excellent relocation package with a great support system for non-local hires • Private Health coverage • Enjoy life in Greece, there are loads of social & sports events
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