AnswerLab is a company that specializes in user experience research and consulting. They work with future-forward brands to uncover actionable product insights at scale, helping clients to improve customer experience and grow their businesses. AnswerLab provides insights that fuel business growth by helping brands unlock new product experiences, increase brand loyalty, and expand into new markets. They have expertise in a wide range of emerging technologies, such as AI, AR/VR, and voice, and offer DEI research and accessibility testing to ensure products are inclusive. AnswerLab works with top companies like Google and LinkedIn to deliver quality insights and improve product features and user experience.
User Experience Research • UX Measurement • User Experience Strategy • Usability • Ethnographic Research
December 10, 2024
AnswerLab is a company that specializes in user experience research and consulting. They work with future-forward brands to uncover actionable product insights at scale, helping clients to improve customer experience and grow their businesses. AnswerLab provides insights that fuel business growth by helping brands unlock new product experiences, increase brand loyalty, and expand into new markets. They have expertise in a wide range of emerging technologies, such as AI, AR/VR, and voice, and offer DEI research and accessibility testing to ensure products are inclusive. AnswerLab works with top companies like Google and LinkedIn to deliver quality insights and improve product features and user experience.
User Experience Research • UX Measurement • User Experience Strategy • Usability • Ethnographic Research
• Work closely with Recruiting Team to execute UX research projects • Manage between 5-8 recruitment projects simultaneously • Review project details and create a recruitment plan • Collaborate with clients to understand target audience • Write participant screener or provide recommendations • Use databases to find right people based on target audiences • Contact potential participants to schedule research sessions • Manage client expectations through proactive communication • Track participant attendance
• 1-2 years of experience with coordination, scheduling and managing of internal and external resources or similar role • Preferred familiarity with market research studies, focus groups, UXR/user research, or design research • Superior organizational skills, unflagging attention to detail and demonstrated commitment to the accuracy and completeness of information • Service-oriented and responsive • Ability to independently manage priorities and communications in a high volume, client-driven environment • Excellent written and verbal communication skills and well-developed interpersonal skills • Self-motivated and thrives in a fast-paced, growth-oriented, and time-critical environment • Exceptional time management skills • Quick learner and ability to multitask with minimal supervision • Associate’s degree or equivalent experience
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