IT Operations Team Lead

3 days ago

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Aquila

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Housing Finance Agencies • Public Housing • Real Estate • Financial Aid Services • Finance & Insurance

1001 - 5000

Description

• Oversee IT ticket queue • Serve as escalation path for IT tickets • Monitor and respond to email flow/alerts • Monitor and respond to endpoint protection alerts • Monitor and respond to Azure/Vendor alerts • Assist with any data security issues/breaches • Assist with documentation and calls for BU industry/3rd party audits • Implement security requirements • Stay up to date with modern security protocols • Complete and Maintain SOC2 Type 2 audits • Calculate and provide monthly/annual billing • Serve as mentor for others on the IT team • Monitor IT team composition • Work with MSP Coretek to build, maintain and upgrade environments • Look for savings in Azure Environments • Have a deep understanding of Microsoft Azure infrastructure

Requirements

• Bachelor’s degree in computer science, Software Engineering, or industry experience equivalent • 4+ years of experience with Azure App Services and Azure SQL for hosted products • 4+ years of experience leading tech ops engineers • Understanding of Azure billing and cost models • Familiarity with cloud-based infrastructures and design patterns including REST API's • Familiarity with continuous integration/deployment and zero downtime deployment. Octopus Deploy a plus.

Benefits

• Access to Medical, Vision, Dental, & Life Insurance • Commission, Bonus, and Profit-Sharing Program • Competitive 401(k) and PTO Plan • Gym Stipend and Wellbeing Programs • Tuition Reimbursement Program • Flexible Work Schedule & Work Remote