Account Director

February 4

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Logo of Atlan

Atlan

Atlan is a leading enterprise data catalog platform that empowers data teams with a suite of tools designed to enhance data governance, lineage, and collaboration. Atlan's platform provides features like active metadata management, data discovery, and data asset oversight, enabling organizations to democratize data access while ensuring compliance and security. With functionality tailored for roles such as data analysts and engineers, Atlan is trusted by industry leaders to streamline data operations, improve data visibility, and promote efficient data-driven decision-making.

Data and Analytics • Data • Analytics • Data Catalog • Data Governance

📋 Description

•Impact & Purpose Lead the Metadata Revolution – Be the guiding force that helps data teams collaborate better and elevate governance in the era of Active Metadata Management. •Team Up with Industry Giants – Work hand-in-hand with Fortune 500 companies and game-changing startups, becoming their go-to expert for data success. •Drive Real-World Impact – Help customers unlock serious ROI by optimizing their metadata management and fueling their data-driven success. •Shape the Future – Your insights matter! Play a key role in refining Atlan’s solutions and making an impact on the data community. •Trusted Advisor – Partner with Atlan’s largest and most strategic customers, understanding their unique needs and crafting solutions to maximize their value. •Relationship Maestro – Build rock-solid relationships with CDOs, CIOs, data analysts, and stakeholders at every level. •Success Champion – Lead seamless onboarding, training, and continuous support to ensure sky-high adoption and user satisfaction. •Data Hero Evangelist – Amplify customer success stories and inspire the global data community to embrace the power of Active Metadata Management. •Builder – Help shape and refine Atlan’s Customer Success framework, making it even more effective and impactful.

🎯 Requirements

•Deep Expertise – 15+ years of experience in SaaS Account Management, Strategic Customer Success, Account Directorship, or Consulting roles focused on data and technology solutions. Bonus points if you’ve worked with data governance, quality, or related fields. •Passionate Advocate – You believe in the magic of data collaboration and have a relentless commitment to customer success. •Technical Prowess – A strong grip on the data ecosystem and technologies like Snowflake, BigQuery, Tableau, Looker, dbt, and more. •Strategic Thinker – You translate customer needs into actionable insights, helping them achieve measurable ROI while driving product improvements. •Commercial Ace – Experience in managing renewals and spotting opportunities for expansion.

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