Customer Success Manager - Strategic

October 9

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Attentive

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Marketing Automation • Growth Marketing • Retention Marketing

1001 - 5000

Description

• At Attentive, we're revolutionizing the way businesses connect with their customers. • Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey. • Helping brands deliver hyper-personalized messages at scale. • Driving billions in online revenue for leading brands worldwide. • A customer success person to join our team as a Customer Success Manager.

Requirements

• 2-4 years of CS experience required (ideally at a marketing technology company) • Strong understanding of growth and retention techniques and strategies • Previously have worked closely with engineering and product teams to define requirement and implement solutions • Comfortable learning new software (for design, data management, and internal tools) • Experience navigating complex work processes, tight timelines, and changing teams • Extremely detail oriented and organized • Experience in Salesforce or related CRM tools, and Customer Service Software like Catalyst or related tools • Interest in software and entrepreneurship

Benefits

• competitive perks and benefits • health & wellness • equity