SafetyCulture
App Development • UI/UX Design • Software Engineers • Platform Development • iOS Development
Customer Success Manager - LATAM
September 26
SafetyCulture
App Development • UI/UX Design • Software Engineers • Platform Development • iOS Development
Description
• SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. • We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. • An awesome opportunity has arisen for a Customer Success Manager to join our team, with a focus on the LATAM market. • Partnering with customers to understand business objectives, you will be dedicated to deliver ROI throughout the entire customer lifecycle. • You will educate customers on new products, features and best practices and provide a level of service that inspires our customers to champion SafetyCulture. • Your dedication to our mission and customer centric approach will ensure you create seamless and positive experiences for our customers.
Requirements
• 2+ years experience working in a customer facing role • A background in leveraging data through a variety of tools to inform and execute strategies that encourage product adoption • Persuasion and presentation skills, with the ability to communicate up and down an organisation • Passionate about building lasting relationships with customers and colleagues • Ability to actively listen, understand customer pain points and take action • Enjoy working in a fast-paced organisation & easily adapt to changes in roles and responsibilities • Full business proficiency in English, Spanish and Portuguese language ideally
Benefits
• Equity with high growth potential and a competitive salary • 401k • Generous Medical Insurance plans • Wellbeing initiatives such as subsidized fitness programs, EAP services • Paid Parental Leave • Access to professional and personal training and development opportunities • Hackathons, Workshops, Lunch & Learns • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies • Quarterly celebrations and team events
Apply NowSimilar Jobs
September 26
Manage client relationships at Addition Wealth to help scale the business.
🇺🇸 United States – Remote
💵 $80k - $120k / year
💰 $4.2M Seed Round on 2022-02
⏰ Full Time
🟢 Junior
🏆 Customer Success
🚫👨🎓 No degree required
September 24
Manage Mid-Market client success for AI-driven marketing platform.
September 19
Manage customer relationships and deliver onboarding for Ingage's interactive presentations.
September 18
XTM International
201 - 500
Customer Success Consultant at XTM developing relationships to drive renewals.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🏆 Customer Success
🚫👨🎓 No degree required
September 17
Trimble Inc.
10,000+ employees
Dedicated Customer Success Manager for AgileAssets software solutions.