September 26
• Key Account Manager (KAMs) are responsible for the successful growth of Qutenza® through execution of our Focused, Adaptive, and Efficient commercial business model. • KAMs will be accountable for educating healthcare providers, compliantly assisting with the market access needs of our customers, and operationalizing offices to achieve the territory goal. • Create and execute strategic plans focused on achieving territory-specific goals/KPIs, utilizing organizational tools (CRM, data, other analytics) to identify relevant opportunities and ensure sales effectiveness. • Provide superior full-service account support regarding all aspects of product access and education, including training HCPs and staff on proper application guidelines of Qutenza® for optimal patient efficacy. • Build and maintain strong, lasting relationships with key customers, staff, and national/regional KEEs as a trusted advisor. • Effectively prioritize and demonstrate commitment to maneuvering through obstacles and roadblocks, while remaining flexible, and resilient in a fast-paced, dynamic selling environment. • Engage and inspire others with a positive, problem-solving approach when challenged by adversity. • Pursue self-driven learning opportunities with demonstrated rigor to become a clinical pain market expert. • Leverage and share knowledge with peers and cross-functional colleagues to ensure success across the organization. • Create and hold oneself and teammates accountable to an atmosphere of transparency, trust, and a commitment to success.
• 5+ years proven key account management success in pharmaceutical/medical sales. • Bachelor’s Degree from an accredited Institution. • Proven track record delivering exceptional sales results through a patient-centric approach. • Expertise and experience promoting a specialty/buy and bill product across multiple sites of care (e.g., clinics, infusion centers, hospitals, government facilities). • Ability to adapt behavior in response to changing information/circumstances and remain open to new ideas. • Effective interpersonal and presentation (written and verbal) skills, with the ability to interact and collaborate with diverse internal and external stakeholders in an unstructured environment, fostered by a mutual commitment to the organization’s vision and mission. • Intrinsic drive and motivation to achieve success. • Demonstrated understanding of various unique needs of healthcare stakeholders (KOLs, Payors, etc.) within assigned geographic territory. • The ability to travel and cover geography based on territory needs. • Expected to live and work in assigned territory for role. • Ability to attend all company sponsored events/meetings/ conferences. • Current possession and maintenance of a valid driver’s license and acceptable driving record. • Demonstrates the highest level of ethics, integrity, trust while acting with courage and candor. • High accountability for your actions and results and ability to ensure a high level of commitment to the success of the organization, your peers and customers.
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