Strategic Account Manager

13 hours ago

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KBS - Kellermeyer Bergensons Services, LLC

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Retail Floorcare and Janitorial Services • Landscape Management • Facilities Maintenance • Contract Cleaning • Parking Lot Sweeping

10,000+ employees

🤝 B2B

🏢 Enterprise

📋 Compliance

Description

• The Strategic Account Manager (SAM) works with the Vice President to ensure account success. • Act as senior point of contact with customers; establish productive relationships. • Manage customer relationships and strategic plans. • Ensure service delivery meets contracted requirements. • Analyze KPI's and implement action plans for sub-standard areas. • Grow business through cross-selling and up-selling services. • Meet sales quota and profitability expectations. • Assist with client billing and collection issues. • Conduct Quarterly Business Review (QBR) with customers.

Requirements

• Experience in the janitorial industry, preferably working with retail accounts • Strong sales skills and experience in a B2B sales role • 3+ years of strategic, account management • Experience working with clients in the hospitality industry • Proficiency with Excel • Experience working with large, multimillion dollar, National accounts

Benefits

• Medical, dental, vision • Prescription drugs • Paid Time Off • Paid Holidays • Sick Time • Life Insurance • Supplemental Health Insurance (E.G., Accident) • 401k plan with a match or Non-qualified Deferred Compensation Plan • Pet Insurance • Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics