KBS - Kellermeyer Bergensons Services, LLC
Retail Floorcare and Janitorial Services • Landscape Management • Facilities Maintenance • Contract Cleaning • Parking Lot Sweeping
10,000+
Strategic Account Manager
5 days ago
KBS - Kellermeyer Bergensons Services, LLC
Retail Floorcare and Janitorial Services • Landscape Management • Facilities Maintenance • Contract Cleaning • Parking Lot Sweeping
10,000+
Description
• Act as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts. • Responsible for managing the customer relationship and developing strategic plans to manage customer accounts(s). • Works closely with customers to ensure the service delivery meets customer contracted requirements. • Analyzes KPIs defined by the customer and KBS to develop and implement action plans. • Grows business through cross-selling and up-selling other services. • Meet assigned sales quota and expectations for profitability. • Monitor and assist with client billing and collection issues. • Conduct Quarterly Business Review (QBR) process with each assigned customer.
Requirements
• Understanding of operations account management processes • Sales software, CRM/ERP (Salesforce etc.) and related technology • Ability to identify and close sales opportunities • Interpersonal and cross functional relationship building and engagement that result in positive collectively supported positive outcomes • Available for 50% travel domestically • Experience in the facilities services industry • Must have supported accounts in the education vertical • 3+ years of strategic, account management • Proficiency with Excel • Experience working with large, multimillion dollar, National accounts
Benefits
• Medical, dental, vision, prescription drugs, and more! • Paid Time Off • Paid Holidays • Sick Time • Life Insurance • Supplemental Health Insurance (E.G., Accident) • 401k plan with a match or Non-qualified Deferred Compensation Plan • Pet Insurance • Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
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