Strategic Account Manager

March 25

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Logo of KBS - Kellermeyer Bergensons Services, LLC

KBS - Kellermeyer Bergensons Services, LLC

KBS - Kellermeyer Bergensons Services, LLC is the largest privately-held provider of facility services in North America. For over 50 years, the company has specialized in contract cleaning and other essential facility services for industry-leading clients, with a focus on performance and compliance. KBS offers custom facility solutions at scale, supporting over 100,000 sites nationwide. Their proprietary technology, KBSForce™, drives efficiency by providing real-time, data-driven decision making. KBS works with businesses of all sizes to provide specialized services such as janitorial and exterior maintenance, ensuring safe and welcoming spaces. The company is dedicated to client success through its wide range of scalable processes and technology investments.

Retail Floorcare and Janitorial Services • Landscape Management • Facilities Maintenance • Contract Cleaning • Parking Lot Sweeping

📋 Description

• Strategic Account Manager responsible for managing customer relationships and developing strategic plans • Analyze key performance indicators (KPI’s) to develop action plans • Grow business through cross-selling and up-selling services • Meet assigned sales quota and monitor billing and collection issues • Conduct Quarterly Business Review (QBR) with customers

🎯 Requirements

• Understanding of operations account management processes • Sales software, CRM/ERP (Salesforce etc.) and related technology • Ability to identify and close sales opportunities • Interpersonal and cross functional relationship building and engagement that result in positive collectively supported positive outcomes • Available for 50% travel domestically • Experience in the janitorial industry, preferably working with retail accounts • 3+ years of strategic, account management • Proficiency with Excel • Experience working with large, multimillion dollar, National accounts

🏖️ Benefits

• Medical, dental, vision • Prescription drugs • Paid Time Off • Paid Holidays • Sick Time • Life Insurance • Short term disability (Employer Paid) • Long Term Disability • Supplemental Health Insurance (E.G., Accident) • 401k plan with a match or Non-qualified Deferred Compensation Plan • Pet Insurance • Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

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