Implementation Manager

2 days ago

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BEKhealth

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Patient Recruitment • Clinical Trial Feasbility • Site Selection • Electronic Medical Records

11 - 50

💰 Seed Round on 2021-06

Description

• Plan, manage, and monitor teams across multiple customer projects of varying complexity. • Use knowledge of clinical data and research industry to evaluate customer needs, propose solutions to customer requirements, and maintain high customer satisfaction. • Proactively identify dependencies in order to successfully execute on the BEK delivery and implementation plans. • Function as escalation point to triage issues and ensure timely effective issue resolution. • Support the activities that drive high active weekly usage of BEK solutions. • Manage training plans and project documentation. • Nurture the next generation of BEK talent. • Ensure compliance with BEK processes and project management methods.

Requirements

• Professional services background with a clinical mindset. • Superb time management skills. • Entrepreneurial, proactive, solution-oriented, and driven to get things done in high-complexity environments. • A servant leader who is willing to “roll up their sleeves” and support the team. • Detail oriented day to day but also able to synthesize up to view the bigger picture.