Senior Customer Account Executive - Corporate

March 27

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Billtrust

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Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries and we lead with double digit market share in many of the industries we serve.

Outsourced Invoicing • ebilling • EBPP • EIPP • Billing Services

501 - 1000 employees

💰 $200M Post-IPO Equity on 2021-01

📋 Description

• Billtrust is seeking an experienced Senior Customer Account Executive to lead efforts in managing and expanding relationships with our existing customers on the Corporate team. • You will manage complex sales cycles, focusing on upselling and cross-selling our best-in-class, SaaS order-to-cash solutions. • Your role will be to understand client needs, identify cost-saving opportunities, and demonstrate how our cloud-based solutions can continue to transform and improve their business operations. • With over a decade of year-over-year growth, you’ll have the opportunity to deepen relationships and expand the footprint of our market-leading cloud-based software and integrated payment processing solutions. • Manage and expand relationships with existing customers, identifying opportunities for additional services or product offerings. • Deliver tailored product demonstrations and presentations to convey the value of our solutions, ensuring alignment with customer needs. • Build and maintain strong relationships with key decision-makers, influencers, and stakeholders within current client organizations. • Collaborate closely with Customer Success, Product, and Marketing teams to provide comprehensive account management. • Develop strategic account plans to ensure customer satisfaction, retention, and growth. • Provide feedback to Product, Professional Services, and other teams for process and product improvements based on customer insights. • Collaborate cross-functionally with internal teams to ensure smooth delivery of solutions and exceptional customer service.

🎯 Requirements

• Proven success in managing large customer accounts and consistently exceeding targets—5+ years of relevant experience preferred. • Selling Software-as-a-Service experience; Payments, AR, AP, ERP and/or FinTech experience nice-to-have. • Demonstrated ability to understand an enterprise solution and manage a complex sales cycle, with deal sizes over $150K in ARR. • An understanding of a multi-stakeholder sales environment that involves multiple products and departments. Also a student of sales, bringing solid experience with various sales methodologies, such as Solution Selling, Sandler, or Miller Heiman. • Strong presentation skills, both in-person and online via webinar. • Attentiveness to details and advanced listening skills. • Continuous learner, technical curiosity, and an interest in the payments/AR ecosystem. • Ability to communicate and collaborate cross-functionally, and work well within a distributed, team-oriented environment. • Ability to leverage Salesforce.com or similar CRM tools. • Comfortable with up to 20% travel ~ two customer visits a month.

🏖️ Benefits

• Work from Anywhere: Your home, a coffee shop, a company paid WeWork • A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. • Flexible Working Hours: We support your lifestyle- the results are what count. • Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. • Sabbatical: A paid leave to reward longevity and commitment to Billtrust. • Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. • Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. • Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. • Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. • Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.