Account Executive - Inbound, Bilingual (English & Spanish)

6 days ago

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Bobtail

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💰 $61.5M Debt Financing on 2022-03

Description

• Manage and respond to a large number of inbound inquiries via phone and email, ensuring timely and professional communication. • Engage with prospective customers who initiate contact, nurturing leads through effective communication and relationship management. • Demonstrate the ability to manage a high volume of calls, providing accurate information and solutions to customer inquiries and concerns. • Respond to and follow up on a high volume of inbound emails, ensuring customer needs are addressed promptly and efficiently. • Diligently log all interactions and maintain detailed records of communications in the CRM system to ensure seamless follow-up and account management. • Address customer questions, resolve issues, and provide support during the sales process to enhance customer satisfaction and conversion rates. • Convert prospects & leads into Bobtail clients • Collaborate as a team to accomplish individual, team, and company-wide goals • Maintain a pipeline of leads and opportunities using our CRM (Salesforce) • Effectively use other sales tools to track progress and improve your performance • Learn about each client’s needs, industry, and competitors. • Build long-lasting, mutually beneficial relationships with prospects and clients to create a better customer experience. • Follow up with prospects throughout the sales cycle to continue nurturing them. • Present the value of Bobtail products and services to prospects • Stay current on company offerings and industry trends.

Requirements

• 3-5 years of experience in Sales • Bilingual, fluency in both languages is a must (English and Spanish) • Proof of meeting or exceeding Sales quota in the last job • Software as a Service (SaaS) is a plus • US Trucking Industry knowledge is a plus • CRM usage experience is preferred (Salesforce is a plus) • Start-up experience is a plus • Ability to quickly learn in a fast-paced environment. • Consistent track record of achievement and hitting quotas • Confidence, as well as strong verbal & written communication skills when interacting with clients • Ability to discover and understand customer needs and propose solutions • Dependable team player • A motivated, driven, self-starter… We love those with grit and accountability! • You must own a modern laptop with a working camera that is not older than 3 years old. • Internet Speed of 50 Mbps is required

Benefits

• Monthly Mental Break Day • Paid Time Off • Work from home (or wherever) • Parental leave