Customer Success Manager

5 days ago

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Budderfly

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Budderfly is a company that provides energy efficiency and management services through an energy-as-a-service model. They focus on increasing energy efficiency for businesses without upfront costs by installing cutting-edge equipment and providing ongoing maintenance. Budderfly's model allows businesses to lower their energy usage, save money, and become leaders in sustainability by reaching their net-zero goals. They partner with clients to upgrade facilities, optimize operations, and reduce carbon footprints with innovative technology and long-term partnerships. With substantial investments in energy infrastructure, Budderfly transforms energy waste into capital savings and continually innovates to enhance sustainability and efficiency.

Energy Management • Demand Response • Cloud Computing • EaaS • Energy Efficiency

51 - 200 employees

⚡ Energy

🏢 Enterprise

💰 $5M Debt Financing on 2022-06

📋 Description

• Saving the World! Help Wanted… • Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. • We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. • With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers. • We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. • In this position, the successful candidate will be responsible for acting as the liaison to our customer’s executive teams to build strong relationships and ensure that their requests are met with a focus on positive customer experience.

🎯 Requirements

• Operational experience preferred. • CRM experience required. • Bachelor’s Degree or related Energy industry experience. • Extensive experience building and managing C Level relationships with clients in an Executive Sales or Account Management role. • Ability to understand and assist in meeting customers’ company sustainability goals. • Detail oriented, organized, thorough and productive. • Ability to use multiple tools to fully understand internal and external customer issues and business needs. • Ability to prioritize and support multiple customer projects simultaneously. • Strong problem-solving skills. • Able to work independently. • Strong interpersonal, analytical, oral, written communication, and presentation skills.

🏖️ Benefits

• Career advancement opportunities in a fast-growing, supportive company environment • Competitive pay • Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance • Opportunity to work as part of a team that values its members and works together to achieve positive change.