VP - Partner Success

October 25

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Campspot

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51 - 200

💰 Seed Round on 2020-04

Description

• Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. • Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone. • We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. • We're seeking a highly experienced and strategic VP, Partner Success who serves as the leader of our customer support, account management, and onboarding functions, providing a seamless and exceptional customer experience to users of Campspot software. • The VP, Partner Success will serve as a leader of the Campspot business, and will work cross-functionally to align customer facing initiatives with the company's overall strategic objectives.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred. • 8+ years of related experience, with at least 5 years in a leadership role. • Proven track record in building and leading successful customer-facing teams. • Strong analytical and problem-solving skills, with the ability to analyze customer data and feedback to identify trends and opportunities for improvement. • Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, team members, and other executives. • Strong leadership and management skills, with the ability to motivate and inspire teams to achieve performance objectives. • Familiarity with customer experience tools and technologies, such as CRM systems, social media platforms, and customer feedback tools.

Benefits

• Base salary: $160-200k annually, depending on experience • Competitive benefits, including employer-paid health and life insurance, as well as dental, vision, and disability insurance options • 401(k) plan with employer match • Flexible and casual work environment: we offer flexible PTO and a remote-first workplace • Employee camping credit to encourage getting outdoors and experiencing our product!