Manager, Client Services

5 days ago

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Cleerly

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Healthcare Technology • AI • Cardiology • Digital Healthcare • Personalized Health

51 - 200 employees

💰 $223M Series C on 2022-07

Description

• About Cleerly: A healthcare company revolutionizing heart disease diagnosis and treatment. • Seeking a Manager to oversee Care Coordinators and Client Services Analysts. • Responsible for managing daily operations and ensuring high-quality service delivery. • Focus on operational efficiency and timely turnaround of tasks. • Collaborate with leadership to improve operational performance.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field. • Minimum of 5 years of experience in a supervisory or managerial role, preferably in a healthcare or client services environment. • Strong leadership and team management skills. • Excellent communication and interpersonal skills. • Proficiency in using ticketing systems and other relevant software. • Ability to analyze data and generate actionable insights. • Strong organizational and problem-solving abilities. • Commitment to providing exceptional client service. • Strategic thinking and problem-solving skills. • Servant leadership approach. • Ability to manage multiple lanes simultaneously. • Detail-oriented with a focus on quality and client satisfaction. • Experience presenting to executive audiences.

Benefits

• Cleerly offers a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. • Stock options and a 401(k) match program to help you invest in the future. • Company-wide holidays, a winter break, and a self-managed PTO policy. • Additional benefits include wellness, home office and learning & development stipends, and parental leave benefits for new parents.