Concentrix
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
Senior Director - Account Management EMEA
December 3
Concentrix
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
Description
•Senior Account Director managing specific accounts on a day-to-day basis. •Responsible for developing, nurturing, and retaining client relationships. •Ensures clients fully benefit from Concentrix Technology offer and align solutions with business opportunities. •Acts as the first point of escalation for clients, addressing inquiries and resolving issues.
Requirements
•Bachelor’s degree in business administration, Marketing, or a related field with 8+ years of experience. •Proven experience in account management or client relationship management roles, preferably within the BPO or Technology services industry. •Experience managing teams. •Strong communication and interpersonal skills with the ability to build and maintain client relationships. •Excellent problem-solving and conflict-resolution abilities. •Ability to analyze data and use insights to inform account strategies. •Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools. •Strong organizational and time management skills. •Ability to work collaboratively within a team environment.
Apply NowSimilar Jobs
November 28
As Account Manager, oversee client relations and drive revenue growth for Corsearch's brand protection services.
November 27
Join StackAdapt to spearhead the Technology Partnerships strategy for their self-serve advertising platform.
November 20
Join Worldpay as a Senior Manager to lead strategic product partnerships and drive revenue growth.
November 14
ESL FACEIT Group [EFG]
501 - 1000
Lead impactful brand partnerships initiatives at ESL FACEIT Group in esports.
November 13
3E
501 - 1000
Lead global account management team for data and software solutions company.