Sales Operations Manager

5 days ago

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Logo of Connexin

Connexin

Connexin is a telecommunications company based in Hull, focusing on providing hyperfast broadband services to homes, businesses, and public sectors in Hull and East Yorkshire. Their services include full fiber broadband with speeds up to 5000mbps, smart home solutions via their Connexin SmartHome App, and Internet-of-Things (IoT) technology for smart cities and buildings. Connexin also offers business broadband, skills and training through online courses and bootcamps, and a dedication to social impact through charity work. They pride themselves on customer service, providing local support, and using cutting-edge Wi-Fi 6 technology.

Hosted phone systems • VOIP • Metropolitan networks • Smart Security • IoT

51 - 200 employees

📡 Telecommunications

🚗 Transport

🌍 Social Impact

💰 Venture Round on 2020-09

📋 Description

• Support the CRO and other team managers across Sales, Marketing, Account Management, Customer Success, and Revenue Cycle Management • Provide reporting support for bookings results & conversion rates, pipeline volume & integrity, pricing & discounting practices, lead generation volume & conversion rates • Streamline sales process and workflows by identifying areas for improvement • Build/enhance and implement forecasting model for bookings using SFDC • Maintain regular reporting of Customer existing products and services along with whitespace • Proactively analyze reporting of existing products and whitespace to provide insight • Work closely with Finance to maintain reporting for Gross and Net Revenue Retention • Establish dashboards in SFDC for visibility to actuals vs forecast in real time • Support sales and marketing organization with design and updates to dashboards as needed • Enhance and implement comparative reporting on individual sales performance • Create, update, and maintain Sales & Marketing procedural and workflow documentation • Assist in design and maintenance of sales territory structuring and alignment • Help build, maintain, and update price lists and discounting approval matrix • Work with CRO, finance, and sales leadership to develop annual compensation plans • Identify opportunities for process improvements/automation • Observe, track, and implement dynamic reporting and dashboards in SFDC • Responsible for ad hoc sales reporting to various teams throughout the organization

🎯 Requirements

• Very strong Salesforce user including creating and maintaining reports/dashboards • Knowledge or workflows and rules engine, admin experience a plus • Hubspot experience preferred (Marketing) • Excellent Excel/ Google Sheet skills and competency • Great interpersonal skills, including written and verbal communication • Proven track record of managing deliverables for multiple parties to meet deadlines • Strong organizational and project management capabilities • Experience working for a technology company is preferred • Strong team orientation – seeks to explore helping the broader OP team • Hungry – demonstrates a drive to continually have a positive impact on the business • Open and transparent communication and collaboration

🏖️ Benefits

• Medical, Prescription, Vision, and Dental Insurance • Life Insurance • 401(k) with company match • Paid Time Off, Holidays, and Volunteer Hours • Company Wellness Program • Employee Assistance Program • Short and Long Term Disability Insurance • Pet Insurance • Tuition Assistance Program • Employee Recognition Program

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